Q: Why do I have to transfer my website? What does web site migration entail?
A: The website migration service that we are offering is free of charge (within a certain limit). We’ll transfer your site(s) to our topflight cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can result in lost info and unwanted downtime. That is the reason why we’ll perform all that for you for free!We’ve got skillful administrators whose main task is to make certain that your web site works exactly as it did on your former web hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based upon popular applications such as WordPress and Joomla™.
Q: Website migration seems like a lot of work. How long does it take?
A: While we cannot give you an exact time frame, since there are many variables, among them the size of the files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our best to migrate your site within 48h, and in some cases – within 24h (in case the content is not large).
Q: Do you need something from me before you begin transferring my website?
A: We will need the login information for your current web hosting provider’s Control Panel and the website’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will my website be unavailable during the migration?
A: Your site will work exactly like it did before with your old web hosting provider. After we are through with the migration, your web site will be configured to work on our platform and we will alert you to preview it. If everything is working correctly, all you will need to do is edit the name server resource records corresponding to your domain. Your site will be transferred over to us with no downtime whatsoever.
Q: Will my old web hosting provider need to provide any info/help?
A: No. Aside from your login credentials for the Control Panel, we won’t require anything. We will never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Does it make any difference what platform my current provider is using?
A: Yup. We support all traditional Linux–driven hosting platforms. We don’t support Windows–based web hosting platforms, because we don’t offer Windows web hosting services ourselves.Additionally, we do not support proprietary web site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.