A lot of persons who start using their very first web hosting account, or switch companies, frequently have enquiries in regards to how specific things are done or chance upon difficulties when setting up different things such as e-mails, site settings, etc. That is why, a lot of companies have prepared documentation with the most common questions and problems so as to help their clients obtain info quickly and easily. Consequently, the client care staff can devote more time to real issues that particular clients may be facing, since the solution for the smaller things will be available online and customers can fix them without contacting the help desk team. Having in-depth documentation is extremely important, particularly for new users without any prior experience whatsoever, since the web hosting service involves a huge amount of functions and lots of individuals can get puzzled about what to do. A good knowledge base can both help you accomplish the procedures that you need and get to know how the web hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
If you purchase a shared hosting plan through us, you will obtain access to our thorough online help documentation where you will see information about just about everything related to our hosting services. The topics cover anything from how to create an email account on your hand-held device, to how to do different things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand way and feature in-depth manuals on how to accomplish a given operation in your Hepsia hosting Control Panel. You can also find info that’s not directly related to Hepsia, for instance one that concerns web-based apps on your desktop computer. The entire collection of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a given section can be accessed on the spot. Since we have covered as many topics as possible, you’ll be able to become aware of pretty much everything connected with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an exhaustive online knowledge base for all our present and potential customers, so in case you get a semi-dedicated server account through our company, you will be able to find any information that you are searching for at any time. We’ve got tons of informational help articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file permissions?" are just two examples. Our detailed guides will help you do anything you need – extract the contents of an archive, import a database, redirect a domain, and so on. In addition, we also have troubleshooting guidelines, which will allow you to discover what precipitates a given problem and the feasible solutions for it. If you can’t send emails or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and solve the problem very quickly. You can access the articles through any Control Panel section, as well as through the dedicated Help section.