The service uptime is commonly dismissed by a lot of people when they're searching for a new shared hosting provider, but it can often be far more significant than the actual plan features. It will not matter how good a plan is if the web sites hosted inside the account are inaccessible for extended time periods. This type of downtimes in many cases are penalized by search engines like google, not mentioning the fact that website visitors will most likely not return to a website they encounter difficulties with. For this reason, it is important to check out the stability of the web hosting service before you get a new account to be certain that the success of your web sites won't be determined by third-party elements, but entirely on their content and on your advertising campaigns.
Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% network uptime for each shared hosting
account on our web servers. We utilize an innovative cloud web hosting platform where each and every part of the web hosting service is addressed by a separate cluster of web servers, thus if one machine fails, the other ones within the cluster are going to take over at once. The cloud platform also decreases the overall load considerably, so the website hosting service is much more stable compared to a service by which everything runs on only one machine and your websites will perform in the very best way. In addition, we have redundant Internet lines and diesel-powered backup generators to make sure that your sites will remain online no matter what. Hardware and software firewalls guarantee the correct functioning of our servers in the case of DDoS attacks whereas in the case of any software problem, we have administrators keeping track of the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server
packages offer a 99.9% uptime guarantee. As a matter of fact, you will not detect any downtime or service disturbances at all because of the fact that we employ a revolutionary cloud platform and instead of handling everything on a single web server like most companies do, we have independent clusters of web servers that control every service - files, e-mails, Control Panel, databases, etcetera. We've got a custom load-balancing system, so our web hosting service is far more stable compared with what you'd ordinarily find available on the market. To make sure that nothing will disturb the work of your Internet websites, our web server facilities have diesel powered backup generators and several independent Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and admins monitoring the web servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
If you buy a Virtual Private Server through us, we guarantee that the physical hosting server your account is set up on is going to be operational a minimum of 99.9% of the time. While we can't control what you do with your VPS and what you set up on it, we will make sure that the main machine will work 24/7 without any disturbances. Our facilities have redundant Internet providers and backup power generators to guarantee the constant work of all servers placed there. When there is a problem with any virtual server on the physical one, we have a crew of skilled administrators to eradicate it in a very timely manner and to make sure that the other VPS server
accounts in that hosting server will not be affected. We use only new, thoroughly tested hardware components for the web servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages include a 99.9% hosting server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test out every single server diligently before we hand it over to the customer and we use new hardware components to avoid any prospect of hardware issues. Any unpredicted software difficulties will be resolved immediately by our system administrators as they monitor all web servers 24/7. To avoid infrastructural complications, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can respond immediately and filter the undesired traffic before it reaches your dedicated server
and interferes with the proper operation of your web sites.