Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You will find almost all the answers to your questions in the user–friendly Help section included in our Hosting Control Panel. It features an enormous database with commonly asked questions and exhaustive instructional articles contributed by our competent customer support staff.

  • Top quality support service
  • Video Tutorials

  • We have prepared a selection of how–to video tutorials that visually demonstrate how you can sort out a common issue connected with your Linux shared hosting account. You’ll find the educational video clips in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 client support service and a sixty–minute ticket response guarantee. Our experienced technical support engineers will be online 24x7x365 to respond to your enquiries and to troubleshoot any problem that you could have. Simply send a customer service request from the Help section and we will respond to you in a flash.