Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is educated to speedily care for all Linux shared hosting clients’ requests and support demands. Via our ticketing system, it will be possible to share your question and a support staff representative is going to return to you in only maximum one hour. Actually, practice shows that the common solution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our team of specialists will undoubtedly be on the web for you 24x7x365 to reply to all your issues and to eliminate any situation you might have. You can easily submit a help support ticket from your Hosting Control Panel or send us an e–mail whenever. Furthermore, on working days, you’re able to phone us or work with the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a complete education base into the Control Panel to help you get hold of useful step by step guidance anytime. Each area of the Control Panel has its own contextual support area featuring a variety of how–to content articles. We have also prepared instructional videos to give you a greater idea of precisely how to complete any given procedure.