1 hour ticket response
NIASM’s team of customer service technicians is focused on delivering quick answers to each of your questions. We’ll review your tech support ticket the second it has been submitted and will reply back with a solution within maximum 60 minutes after the technical support ticket submission. In fact, our average client support ticket response time is twenty minutes.
A Top–Class Technical Support Service
We’ve got a team of web hosting support techs who are eager to reply to all your inquiries whenever you need help. Most of our help desk staff members have many years of experience in the Linux shared hosting world, so you can constantly rely on fast and in–depth answers to your problems.
An Intuitive Help Center Section
In the Hosting Control Panel you’ll find an intuitive Help section where you can get quick tips on how to use our web hosting services. You can see the answers to your questions in our F.A.Q. archive, find more tips in the web hosting account management articles or watch the how–to video tutorials.