Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our group of qualified professionals will try their best to respond to your service tickets within approximately 1 hour. If, however, the difficulty you have come across demands the assistance of our Administrators’ =Dept,= we’ll send the ticket to the administrator on duty and will post a comment to notify you.

  • Top quality support service

  • Qualified Technical Support Service

  • We’ll be working for you 7 days a week to deliver guidance and tech support and also to aid you with any issue that you could come across as you are organizing your virtual server. We will help you with all pre–configured programs, like your OS, server admin panel (depending on the VPS type) and the Hosting Control Panel produced 100% by our company.

  • Intuitive help center

  • An Educational Help Zone

  • In the Hosting Control Panel that is available cost–free along with your virtual server, you can discover a content rich Help section, that features all you need to be informed on when controlling your sites and software. We have added a range of how to content articles and video training that illustrate the general web site managing tasks in an easy to comprehend manner.